Information and communication technology (ICT) is the term which used to describe the role of unified communications and integration of telecommunications intelligent building management systems and audio visual systems in modern information technology. Information and communication technology also consists of all technical means used to handle information and aid communication, including computer and network hardware, communication middleware as well as necessary software. In a broader way ITC is a term that includes any communication device or application, encompassing radio, television, cellular phones, computer and network hardware and software, satellite systems and so on, as well as the various services and applications associated with them, such as videoconferencing and distance learning.
Benefits of Information and communication technology:
Benefits of Information and communication technology:
- Properly managing and integrating the information and communications technologies in the business can lead to reduced human resource, marketing and operational costs, improved management decisions and better customer service in terms of product information, inventory management and order processing.
- The information and communication technology also helps a business to improve the sales and marketing with the use of cell phones, wireless Personal Digital Assistants and through the internet.
- A business with proper implementation of ICT can also achieve quality management and operational efficiencies by using industry specific software, robotics or automated machinery and other forms of technology to increase productivity.
- ICT provides the businesses with a benefit of quicker access to information in a real time.
- Creation of a Common Information Infrastructure is possible through ICT which allows greater interoperability and management of equipment.
- Simple and Intuitive interfaces leveraging Web based technologies such as browsers, OPC servers and XML data structuring.
Information and communication technology has revolutionized the whole business scenario. Due to its benefits it is widely adapted and continuous research is taking place to make it still more useful to mankind.
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